Sam,
This hosting company is supposed to be staffed by IT professionals. They had the training, they make the money. They charge you, as I've heard, hansomely for their service. The data loss was inexcusable on their part and they should offer between 3 - 6 months. How much business could it cost them if word of this got out? Hammer 'em for the extra time. I think you'll get it. One month free and some backups??? Man, please!!! That's the kind of conciliatory offer that AOL ***** slaps their customers with.
Get what ya can, Sam. We're with ya!
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