LCHIEN
On May 23 I bid and paid for via paypal a DVD set using buy it now.
The seller had 32000+ transactions and 99% positive feedback.
I immediately got confirmation and USPS ship/track number.
Some time soon after the item appeared on USPS tracking but as usual for USPS it said that a electronic notice had been posted by the shipper that the item was to be shipped but had not actually been received by the USPS. It remained this way for quite a while.
On Jun 6 I queried the seller saying it had been 10 business days and i had not received it. He replied that it had been shipped within 2 days and noted that May 25 was a holiday, media mail takes 5-10 days and so 10 days had not yet passed.
So on June 10 I sent a message I still had not received it, and there was not delivery confirmation on USPS tracking. He replied "Yes, it was sent within 2 business days. USPS does not scan in the package when I give it to them, just when it gets delivered. I will go ahead and process your order again, but when/if you receive two, please refuse one of them and have it come back to me. Thank you."
He did not give me a new tracking number. Now its a couple of days later and all of a sudden the original USPS tracking number shows all this activity beginning Jun 13 (see attachment). It appears to be on its way with the original tracking number. (P.s. he's in Fla, I'm in TX)
So, was it lost in the innards of the USPS and my seller is honest? Or, did he not physically ship it until I complained twice?
I wondering if i should post positive feedback for his effort to resend it, or if i should be neutral for being so long, or if i should make a negative for having failed to ship the first time. I would normally use negative only for complete failure to ship /wrong item with no satisfaction. The dilemma appears to be if he is making good despite USPS screwups or if he really is really the one who screwed up.
In any case I won't post feedback until i get one and maybe see if i get two. Mail comes to my neighborhood cluster box. To refuse it do I just mark it refused and stick it back in the outgoing mail slot?
The seller had 32000+ transactions and 99% positive feedback.
I immediately got confirmation and USPS ship/track number.
Some time soon after the item appeared on USPS tracking but as usual for USPS it said that a electronic notice had been posted by the shipper that the item was to be shipped but had not actually been received by the USPS. It remained this way for quite a while.
On Jun 6 I queried the seller saying it had been 10 business days and i had not received it. He replied that it had been shipped within 2 days and noted that May 25 was a holiday, media mail takes 5-10 days and so 10 days had not yet passed.
So on June 10 I sent a message I still had not received it, and there was not delivery confirmation on USPS tracking. He replied "Yes, it was sent within 2 business days. USPS does not scan in the package when I give it to them, just when it gets delivered. I will go ahead and process your order again, but when/if you receive two, please refuse one of them and have it come back to me. Thank you."
He did not give me a new tracking number. Now its a couple of days later and all of a sudden the original USPS tracking number shows all this activity beginning Jun 13 (see attachment). It appears to be on its way with the original tracking number. (P.s. he's in Fla, I'm in TX)
So, was it lost in the innards of the USPS and my seller is honest? Or, did he not physically ship it until I complained twice?
I wondering if i should post positive feedback for his effort to resend it, or if i should be neutral for being so long, or if i should make a negative for having failed to ship the first time. I would normally use negative only for complete failure to ship /wrong item with no satisfaction. The dilemma appears to be if he is making good despite USPS screwups or if he really is really the one who screwed up.
In any case I won't post feedback until i get one and maybe see if i get two. Mail comes to my neighborhood cluster box. To refuse it do I just mark it refused and stick it back in the outgoing mail slot?
Attached Files
Loring in Katy, TX USA
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