Loring,
I agree 100%. I guess I was thinking about both customer service and the recent group of poor quality products reaching market we've been hearing more about in the past year or so. Like the bad heparin (a drug) from China, that was on the front pages of newspapers just this week. People died from that one. These bad products, decreasing customer service... It could just be that I'm getting older and crabbier.
-Jon
I agree 100%. I guess I was thinking about both customer service and the recent group of poor quality products reaching market we've been hearing more about in the past year or so. Like the bad heparin (a drug) from China, that was on the front pages of newspapers just this week. People died from that one. These bad products, decreasing customer service... It could just be that I'm getting older and crabbier.

-Jon



Regardless, the business went away about then, much to my wife's approval!
I eventually evened up the score by getting into woodworking!
)

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