I Just Got a Call From the Honda Dealer

[crokett]

it was the their general manager. He said he calls all their new customers just see how the process went and if they are satisfied. He knew about the DVD trouble and asked if the sales guy had gone over the features. I said he did a little but it wasn't his fault - I needed to vamoose. He also knew about an email I sent to my sales guy earlier today. The tire pressure light came on yesterday. I checked, all 4 tires were down about 10lbs - too much for it to just be the cold weather. I suggested to the sales guy that his service manager check their equipment and calibrate if needed. General manager said he'd already talked to his service manager.

When we bought the Vibe the only call I got from the GM dealer was about a week later trying to sell me the carpet treatments, rust preventer, etc.

This is my first experience with a Honda dealer so they might not all be like that but the attention was nice.

[cgallery]

I think you should wait a couple of days, then contact the dealer and express concern that the LED's are emitting radiation, per this thread:

http://www.bt3central.com/showthread.php?t=42004

[crokett]

I think you should wait a couple of days, then contact the dealer and express concern that the LED's are emitting radiation, per this thread:

http://www.bt3central.com/showthread.php?t=42004

Actually, one nice feature on the van is an amber LED in the overhead console that comes on when the headlights are on. It casts a low light down onto the center console between the seats so you can see stuff while you are driving if you need to, or the passenger can read a map, etc.

[Alex Franke]

I think you should wait a couple of days, then contact the dealer and express concern that the LED's are emitting radiation...

:lol: Or complain about the painful barrage of photons that you get only at certain times of the day when the car facing a certain direction. And then thank them for the built-in photon shields -- to certain poor mechanics in bays where they lay.

(Yeah... it's been a long day.)

[JoeyGee]

I could go on and on about the service we get from our Honda dealer. It's been by far the best service I have ever had from any company. I had already bought a Civic from them, so when it came time to replace our van, our choice was a no brainer. We could have gotten a Chrysler for less, but you just can't beat Honda's quality and service.

[Tom Slick]

I hate to bust up the warm fuzzies but he's calling you because you'll get a customer satisfaction survey in the mail from honda, he wants his bonus from corporate this year.

It is nice to know that somebody at least pays attention.

[crokett]

I hate to bust up the warm fuzzies but he's calling you because you'll get a customer satisfaction survey in the mail from honda, he wants his bonus from corporate this year.

It is nice to know that somebody at least pays attention.

Maybe. Maybe not. But at least Honda cares enough to send the survey.

[herb fellows]

I hate to bust up the warm fuzzies but he's calling you because you'll get a customer satisfaction survey in the mail from honda, he wants his bonus from corporate this year.

It is nice to know that somebody at least pays attention.

Yes, that is absolutely correct! Not to be cynical, but the satisfaction survey numbers directly affect his pocketbook!
That being said, I had the same thing from a Toyota dealer; I had some real problems (starting withh the fact that his service dept left 55 lbs of air in each tire!). As soon as he realized I was really po'd he gave up on schmoozing me and told me to bring it in for service.

[just started]

Tell him you want nitrogen put in the tires instead of air. It doesn't change pressure with changes in temp.

[LCHIEN]

Tell him you want nitrogen put in the tires instead of air. It doesn't change pressure with changes in temp.

That's totally horse hockey.
All gasses obey charles law and boyle's laws., that confined to a specific volume they will change pressure with temp.

Besides air is already 78-79% nitrogen.

There are a couple of minor, secondary claimed advantages to all-nitrogen fill, but hardly worth the effort, or the bucks they charge you for it, especially since you tire is already filled 78% with nitrogen.

Supposedly nitrogen molecules are bigger than oxygen molecules so the 20% of your tires that's oxygen may leak out more slowly...
And they claim that heat dissipates faster in all-nitrogen tires, I find it hard to believe that's a significant factor. But the truth is, Nitrogen molecules are actually smaller than oxygen. So there's no real advantage there.

Some places charge $40 or more to purge your tires and fill them with nitrogen. This engineer is totally unconvinced of any advantages to all-nitrogen filling of tires.

[tribalwind]

the satisfaction survey numbers directly affect his pocketbook!

ya think he carries a pocketbook?
i can see our guy here in NYC maybe doing that, or silverton oregon
but NC? hm

[tfischer]

Our last vehicle was a Honda, and we were very happy with the dealership.

We traded it in for a Dodge minivan, and we are also happy with this dealership. This one actually calls us after every service to make sure we are satisfied. The sales guy AND the sales manager called us within the first week of buying the thing to make sure we were happy. I think it really depends on the dealership with the domestics, where as Honda is more consistent...

-Tim

[cgallery]

Some places charge $40 or more to purge your tires and fill them with nitrogen. This engineer is totally unconvinced of any advantages to all-nitrogen filling of tires.

[spoken in an artificially high-pitched voice] How about helium?

[prlundberg]

Our last vehicle was a Honda, and we were very happy with the dealership.

We traded it in for a Dodge minivan, and we are also happy with this dealership. This one actually calls us after every service to make sure we are satisfied. The sales guy AND the sales manager called us within the first week of buying the thing to make sure we were happy. I think it really depends on the dealership with the domestics, where as Honda is more consistent...

-Tim

Yep, our Dodge dealer does that as well. We continually get updates from the salesman. I actually find it kind of annoying. If I am unhappy they will know it before that.

As far as the actual service goes, I've never been happy with any dealer, be it Honda, Chrysler, Ford, or Toyota. Always overpriced and often inept. Outside of warranty work I avoid them like the plague.

[mudder]

That's totally horse hockey.
All gasses obey charles law and boyle's laws., that confined to a specific volume they will change pressure with temp.

Besides air is already 78-79% nitrogen.

There are a couple of minor, secondary claimed advantages to all-nitrogen fill, but hardly worth the effort, or the bucks they charge you for it, especially since you tire is already filled 78% with nitrogen.

Supposedly nitrogen molecules are bigger than oxygen molecules so the 20% of your tires that's oxygen may leak out more slowly...
And they claim that heat dissipates faster in all-nitrogen tires, I find it hard to believe that's a significant factor. But the truth is, Nitrogen molecules are actually smaller than oxygen. So there's no real advantage there.

Some places charge $40 or more to purge your tires and fill them with nitrogen. This engineer is totally unconvinced of any advantages to all-nitrogen filling of tires.

How about filling the tires with helium? Won't that make the car lighter and more fuel efficient?