On the hunt for 'floating' hardwood flooring, I found something I liked at LL's website. Called up their 800 number to verify, and the guy tells me 'oh, Kahrs flooring? they are all sold out'. This before i told him the specific sku#! And when i did, he sounds like he is looking it up, then says 'yeah, all that is sold off. all the ones on sale are gone.' (ie, i should go for the higher-priced ones).
So i ask him about it showing on the web, and he dismisses it with 'that's not updated'.
Anyway, i go to the web and am able to place the order (minutes ago). Even get a 'confirmation email'. So what's up with that? Am i going to get a 'sorry, you are on back-order' or would i get my wood? Are LL good, or are they good with the bait-and-switch?
So i ask him about it showing on the web, and he dismisses it with 'that's not updated'.
Anyway, i go to the web and am able to place the order (minutes ago). Even get a 'confirmation email'. So what's up with that? Am i going to get a 'sorry, you are on back-order' or would i get my wood? Are LL good, or are they good with the bait-and-switch?
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