I've read a couple of posts now where folks have bought display models that were missing parts and then paid for replacements. You don't have to do this. If you call Ridgid and tell them you bought a display model and it was missing parts, they will send you the missing parts at no charge. At least they did when I bought my BS. I was missing the table insert and power lock key thingy. Heck, I broke the blade holder hooks off getting it home and they even sent me new ones of those for free (I told them I broke them off getting it home).
So I don't know if I just got an extra friendly and accomodating customer service rep or not, but please call the company and see if they'll send you the missing parts before you spend money on them. I think Ridgid is more interested in you using and enjoying your tools more than the price you bought them at. If you think about it, HD paid them full wholesale price for the tool. When you buy it on sale, its HD's margins that take the hit, not Ridgid. So it makes sense to me that they would/should be willing to ensure you have a whole tool to use. The cost of the parts, in most cases, will be negligible to them.
So I don't know if I just got an extra friendly and accomodating customer service rep or not, but please call the company and see if they'll send you the missing parts before you spend money on them. I think Ridgid is more interested in you using and enjoying your tools more than the price you bought them at. If you think about it, HD paid them full wholesale price for the tool. When you buy it on sale, its HD's margins that take the hit, not Ridgid. So it makes sense to me that they would/should be willing to ensure you have a whole tool to use. The cost of the parts, in most cases, will be negligible to them.
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