American Woodworker Magazine

[jonathan55]

FHM is out of business isn't it?

What is FHM?

[SHADOWFOX]

What is FHM?

For Him Magazine

[Jeffrey Schronce]

I wish I was cool enough for FHM, Stuff, Maxim, GQ, etc.

For now I just look foward to the newest Highlights (parents understand this one).

[messmaker]

I placed order in August and have yet to see the first copy. I have sent E-mail but got no response. This might not turn out to be such a great deal for me after all. Oh well, $4.95 is not going to break the bank.

[sweensdv]

I still haven't heard a word from MagsForLess about my purchase but I saw this on another BB. It seems more than a few have had problems with this company.

[John Hunter]

My luck is holding, just got the Feb./March issue in the mail today.

[dbarnett]

Just got my February/March issue

So it looks like I am back on track. I have no idea what happened to my December/Janaury issue, but I did get my Feb/March issue today.

[jonathan55]

Just for the heck of it I decided to try the Mags4Less web site one last time. I went to contact and wrote to the asking about my order and amazingly I got an email saying the following, we'll see if it helps:


"Over the last several months a series of events have occurred that have resulted in a large number of customers not receiving their magazine subscriptions nor a timely response from our customer service team. As it turns out, we received more orders than our order management system could handle -- and as a result, the system collapsed. The collapse of the system resulted in some customer orders not being submitted to our suppliers and publishers, which led many customers to contact our customer support team with order inquiries. These inquires have overwhelmed the MagsForLess customer service team who have not been able to reply in the usual 12 hour window."

[mpauly]

Yeah, after 4 unsuccessful attempts to even get a response from them, I gave up on the order. Not worth my time for $5.

[sweensdv]

Johathan, their response is the biggest chunk of baloney I've seen in a long time. I wrote American Woodworker direct and complained about this situation. The never returned my email but I did hear from Magsforless within a day. Magforless "apologized" and said I would see a refund in 30 days. Of course 30 days went by with no credit to my card ever issued. I emailed Magsforless again and received this response on 2/13/07......

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Dear Dave,

I do apologize for the inconvenience. I was able to locate your order in our system and confirm that indeed there was a problem processing your order. I canceled your order and personally initiated a refund to your account. You should see the refund posted to your account within 4-5 business days.

I am sorry to say this order can not be resubmitted. The price of this magazine has recently been raised by the publisher due to cost increase. Unfortunately we are unable to honor the old price. If you would like to reorder the magazine, you can go to www.magsforless.com.

I'm sorry for any trouble and appreciate your patience and cooperation on this matter. I wanted to make sure your refund is processed immediately so I took care of it personally.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com
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Seems like they have a multiple choice of excuses doesn't it? This also was the 2nd time they have said they would credit my card. I haven't received a new credit card statement since their last email so I can't say if they did or didn't credit my account this time but I'm not holding my breath. Keep pestering them though, it's fun knowing that they're wasting so much time answering emails.

[ExYankee]

FYI I found this on a Google search for Magsforless.com

http://www.complaintsboard.com/?sear...ForLess.com%22

seems there are some UNsatisfied folks there.

[jarhead]

FYI I found this on a Google search for Magsforless.com

http://www.complaintsboard.com/?sear...ForLess.com%22

seems there are some UNsatisfied folks there.

Check out a reply from Kim Scott who claims to be CS manager on top of page 2.

[stormdog74]

Came across this on ebay: 4 years for $11.94. Seller has a 100% rating since 2003, but as always buyer beware when ordering mags off of ebay - I gave it a shot as it is not too much of a risk.

http://cgi.ebay.com/AMERICAN-WOODWOR...QQcmdZViewItem

[JC507]

I went through this seller about a month ago and we'll see if it pays off. Judging by the feedback, they seem to be reliable.

[Zenaca]

I signed up in Jan. of this year and recieved the Router special issue yesterday.
So it seems to be working out for me so far.