Tweet
So this is just getting annoying... And this is just my rant for the day. Sorry I got suckered into a long day at work already today and am annoyed already, and getting pushed over by items I am waiting for now showing up when they are supposed to be here... So without further ado, here is my rant...
The van needs a new / high amp alternator. I ordered a Bosch 130 amp model from Summit (Stock is 80 amps) which will give me more than enough headroom for my 40 amp DC to DC coach battery charger... Back ordered, finally the Summit website says shipping on October 18. Still nothing, no tracking number nothing.
I HATE the factory hub caps the van shipped with and still somewhow has. They are the late 80s Ford F250/F350 style, very squared off features on an otherwise rounded flowing body design. I ordered a set of 1997 -up Econoline 16" hub caps from Amazon, with Prime 2 day shipping, a week and a half ago, and got the tracking number, they are still in China... If you are going to offer 2 day US shipping at least have the items in a warehouse in the U.S.!
Lastly, my new Grizzly wide drum sander is still on the pallet on my shop floor, Next to the mobile base. But my mobile base needs extension bars to fit the wide drum sander, which were back ordered, and supposed to ship on October 16, now October 30. And Grizzly keeps sending me requests for reviews on all of the items, INCLUDING THE EXTENSION BARS THAT ARE BACK ORDERED!
I know it is based off of time from when the order was submitted. I wish there was some system in place to offer me some sort of "we're sorry for the back order" after a back order gets further delayed.
I know they WERE using COVID as an excuse, but by now the supply chains should be moving again.
The Just In Time logistics that so many of these large companies is a good thing in that they don't have to hold a large amount of inventory, but it is also a horrible thing because these back orders become a regular event.
In the case of the mobile base, honestly Grizzly SHOULD have offered the different model mobile base and extension bars that they DO Have in stock as a replacement. But nope...
Oh well...
Meanwhile....
.... your call is important to us, please hold while we get a representative for you. Did you know you can handle most sitations by visiting our website at www.wedontcareaboutcustomers.com?...
Done ranting. Thank you for your patience...
The van needs a new / high amp alternator. I ordered a Bosch 130 amp model from Summit (Stock is 80 amps) which will give me more than enough headroom for my 40 amp DC to DC coach battery charger... Back ordered, finally the Summit website says shipping on October 18. Still nothing, no tracking number nothing.
I HATE the factory hub caps the van shipped with and still somewhow has. They are the late 80s Ford F250/F350 style, very squared off features on an otherwise rounded flowing body design. I ordered a set of 1997 -up Econoline 16" hub caps from Amazon, with Prime 2 day shipping, a week and a half ago, and got the tracking number, they are still in China... If you are going to offer 2 day US shipping at least have the items in a warehouse in the U.S.!
Lastly, my new Grizzly wide drum sander is still on the pallet on my shop floor, Next to the mobile base. But my mobile base needs extension bars to fit the wide drum sander, which were back ordered, and supposed to ship on October 16, now October 30. And Grizzly keeps sending me requests for reviews on all of the items, INCLUDING THE EXTENSION BARS THAT ARE BACK ORDERED!
I know it is based off of time from when the order was submitted. I wish there was some system in place to offer me some sort of "we're sorry for the back order" after a back order gets further delayed.
I know they WERE using COVID as an excuse, but by now the supply chains should be moving again.
The Just In Time logistics that so many of these large companies is a good thing in that they don't have to hold a large amount of inventory, but it is also a horrible thing because these back orders become a regular event.
In the case of the mobile base, honestly Grizzly SHOULD have offered the different model mobile base and extension bars that they DO Have in stock as a replacement. But nope...
Oh well...
Meanwhile....
.... your call is important to us, please hold while we get a representative for you. Did you know you can handle most sitations by visiting our website at www.wedontcareaboutcustomers.com?...
Done ranting. Thank you for your patience...