I take my car to our local Buick dealer for service because I've always had confidence in the quality of the work they perform. They are a great dealer, and bend over backwards to satisfy their customers. I know I pay more for their service, but I've always felt it was worth it.
The last time I took my car in for service, when it was ready, I drove it just a few feet when I realized my tires were over-inflated (tire pressure shows on the dashboard). When I told the service rep about it, they quickly remedied the situation.
Last week, I had my car in again for service. This time I drove the car a few blocks before I realized the tires were over-inflated again. Recommended pressure for my car is 30 lbs. all around. The readings for the tires were 35, 36, 37, and 38 lbs. I don't know how much pressure they can have before it becomes a problem, but I know that 38 lbs. cold would probably go to around 41 or 42 lbs. when driving on the highway.
I don't want to get anyone in trouble for not doing a proper job, if I report it, but it makes me wonder about the quality of the work performed that isn't so easy to see. This might include, but not specific to, the torque applied to various connections.
Would you complain, or am I over reacting? I've been dealing with them for several years, and any problems I had were quickly remedied, and I've been very satisfied.
Ed
The last time I took my car in for service, when it was ready, I drove it just a few feet when I realized my tires were over-inflated (tire pressure shows on the dashboard). When I told the service rep about it, they quickly remedied the situation.
Last week, I had my car in again for service. This time I drove the car a few blocks before I realized the tires were over-inflated again. Recommended pressure for my car is 30 lbs. all around. The readings for the tires were 35, 36, 37, and 38 lbs. I don't know how much pressure they can have before it becomes a problem, but I know that 38 lbs. cold would probably go to around 41 or 42 lbs. when driving on the highway.
I don't want to get anyone in trouble for not doing a proper job, if I report it, but it makes me wonder about the quality of the work performed that isn't so easy to see. This might include, but not specific to, the torque applied to various connections.
Would you complain, or am I over reacting? I've been dealing with them for several years, and any problems I had were quickly remedied, and I've been very satisfied.
Ed
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