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When you buy a product that needs to be put together, why can't they supply instructions that a grade school kid could understand?
My wife ordered this contraption. It arrived, and I was going to put it together. You know the kind of instructions........part A (1 pc.), part B (2 pcs.), part C (2) pcs.), etc. OK, part B (2) pcs. These pieces had holes of different sizes drilled in them. They were the same size and shape. The holes were drilled in the same places, and the same sizes. They are identical, right? Not really. One of them had very small pilot holes drilled in them to accept small screws, the other did not. But the pilot holes had been cleverly painted to conceal them. So I put it all together, and on the last piece, I needed to put small screws in an area that could not be seen with the mating piece covering it. So out comes the calipers, tape measure, and speed square. I got the holes in the right place, but if I had known the part B pieces were not identical, I could have saved some time. If they were not identical, shouldn't one be marked part C, or maybe they should be marked part B1 and B2, or part B right, and part B left?
No, I'm not done yet. They supply drawings that are so bad, you can't tell which part you're looking at on the drawing (they're not marked by part #).
I'm still not done, but almost. The drawings do not even go together like the actual contraption does. Parts are not sized properly, and they do not go together as the instructions say.
OK, figure it out for yourself how it all goes together. Luckily, I'm somewhat mechanically inclined, so I figured it out. But what about all the people who are a little short when it comes to figuring things out? They have to call a customer service number and try to explain to someone exactly what they're looking at, and try to get enough help. Writing instructions seems to be a real problem for most places when it comes to showing you how to put together a 1500 piece puzzle. Rant over.
Ed
My wife ordered this contraption. It arrived, and I was going to put it together. You know the kind of instructions........part A (1 pc.), part B (2 pcs.), part C (2) pcs.), etc. OK, part B (2) pcs. These pieces had holes of different sizes drilled in them. They were the same size and shape. The holes were drilled in the same places, and the same sizes. They are identical, right? Not really. One of them had very small pilot holes drilled in them to accept small screws, the other did not. But the pilot holes had been cleverly painted to conceal them. So I put it all together, and on the last piece, I needed to put small screws in an area that could not be seen with the mating piece covering it. So out comes the calipers, tape measure, and speed square. I got the holes in the right place, but if I had known the part B pieces were not identical, I could have saved some time. If they were not identical, shouldn't one be marked part C, or maybe they should be marked part B1 and B2, or part B right, and part B left?
No, I'm not done yet. They supply drawings that are so bad, you can't tell which part you're looking at on the drawing (they're not marked by part #).
I'm still not done, but almost. The drawings do not even go together like the actual contraption does. Parts are not sized properly, and they do not go together as the instructions say.
OK, figure it out for yourself how it all goes together. Luckily, I'm somewhat mechanically inclined, so I figured it out. But what about all the people who are a little short when it comes to figuring things out? They have to call a customer service number and try to explain to someone exactly what they're looking at, and try to get enough help. Writing instructions seems to be a real problem for most places when it comes to showing you how to put together a 1500 piece puzzle. Rant over.
Ed
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