Ok, tell me if anyone else has had this happen to them. In October I ordered a laptop off e-bay for a Christmas gift. Long story short the laptop never came and I received a full refund from pay-pal. The purchase qualified for live search cashback of $172.50. Yesterday I receive an email from MSN saying my cashback was approved and would be in my pay-pal account in three days. I e-mail them back saying I should not recieve this as pay-pal had refunded the full amount. Today I received this e-mail:
Hello,
I apologize for the confusion regarding this matter. If you were paid the $172.50 in your PayPal account, feel free to cash it and enjoy the money. I realize you were refunded the money for the purchase but due to complications on our end it is easier to pay you the cashback than to attempt to remove it from your account. Enjoy the money.
Thank you,
Jim
Live Search cashback Customer Support
They said enjoy the money so that's what I plan on doing. Going to buy a new tool!!!
Mark
Hello,
I apologize for the confusion regarding this matter. If you were paid the $172.50 in your PayPal account, feel free to cash it and enjoy the money. I realize you were refunded the money for the purchase but due to complications on our end it is easier to pay you the cashback than to attempt to remove it from your account. Enjoy the money.
Thank you,
Jim
Live Search cashback Customer Support
They said enjoy the money so that's what I plan on doing. Going to buy a new tool!!!
Mark
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