Major Rebate Processor Files for Bankruptcy: Deal Rebates May Be Affected

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  • Greg in Maryland
    Established Member
    • Nov 2006
    • 250
    • Montgomery Village, Maryland
    • BT3100

    #1

    Major Rebate Processor Files for Bankruptcy: Deal Rebates May Be Affected

    This was forwarded to me, so I do not know the source or the validity of everything below. I did a Google search and it appears the basic facts (Continental Promotion Group going bankrupt and not being able to fund checks) is correct.

    Greg

    ====================
    You may have already read or heard, that there is a problem with a relatively large rebate processor, known as Continental Promotion Group, Inc (further CPG) who has filed for bankruptcy in the last few days.

    Who is affected?

    The easiest way to see if you are affected, is to check copies of rebate materials you have submitted recently, which have not yet been fulfilled. You keep copies, right? Take a look at the destination address. The department and name of the recipient will vary depending on the brand of the product that carried the rebate, but the address will most likely have the following in it:

    P.O. Box 52900 (or P.O. Box 52911) Phoenix, AZ 85072-2900

    CPG main website for checking upon your rebate is www.rebatestatus.com. If you see this site as point of contact on the rebate, you may be affected.

    If you do not have a site or address listed on the rebate form, you may use the known phone numbers below to figure out if you may be affected: * 877-776-1280 (Antec rebates) * 877-776-2676 (XFX rebates) * 866-678-7025 (Acronis rebates) * 866-533-6885 (AVG Rebates) * 888-864-6781 (Canon rebates) * 866-533-6880 (Logitech rebates) * 866-256-9991 (Smith Micro rebates) * 877-776-4631 (TRENDNet rebates)

    Last, but not least, the following companies are known to have used CPG as their rebate processor in the recent months. We do not have a full list of the companies which have used CPG as their rebate clearing house, however, here is the list we have so far, compiled with the help of our users: * Abbott Laboratories (Freestyle Meters) * Acronis Software * ACTIVSION * Adaware * Adobe * Advance Auto Parts * Antec * ArchBrook Laguna (Magellan Refurbished Rebate from Pep Boys) * Atdec (wall mounts) * AVG * Bed Bath & Beyond * BIC Corporations US - Shaver Division * BFG * Bridgevine * Canon * Casio * Checker / Schuck's / Kragen Auto Parts * Citibank * Core * Costco * DBL Distributing LLC (Harman Kardon) * DeLorme * Freestyle Meter * Fujitsu * Joe's Sports * Kensington * HIS (video cards) * Home Depot * Logitech * Motorola (Surfboard cable modems) * Murray's Discount Auto Parts * Natures Earth Products * Newegg (for certain products, other than Rosewill) * Panasonic (select products, most recently - bluetooth headphones) * Panda Distribution * Pandigital * PC Tools * Pentax Imaging * Ping * PriceGrabber * Rosewill (Newegg house brand) * Rustoleum (Menard's July $4 Door Paint Rebate) * Samsung (printers) * Smith Micro Software * Spot * Tabletops Unlimited * Tom Tom * TrendNET * Westinghouse * Windstream * XFX * XM Satellite Radio * ZeroTherm * Zyxel

    I think I am affected, what should I do?

    First and foremost, if you have recently received the check, and have not cashed it yet, DO NOT CASH IT. The check will bounce, and you will probably be hit with a non-sufficient funds (NSF) fee [varies by bank]. If you have deposited it, it may be worth your time to call your bank, and see if they have attempted to collect on it, and if so - see if they can reverse the attempt. Most banks will work with proactive customers like you, and you may get brownie points for that.

    If you have recently made a purchase which had a rebate that was going to CPG, and have not yet submitted - DO NOT SUBMIT IT. Instead, contact the place of purchase, and request a return authorization, since you will no longer be able to get the item at the advertised price.

    Do not try to contact the rebate processor using any of the known phone numbers. Chances are, it won't help you, and you probably won't even get an answer.

    Keep copies of every rebate you have - do not assume they are a lost cause just yet. As time progresses, there may be alternative solutions available which may allow you to collect your rebate(s).

    We recommend that you do not contact the company that manufactured the product immediately.

    Companies that have taken action and informed their customers so far * TRENDNet * PriceGrabber

    * Costco * Canon * BFG (via email) * Newegg (via email) * HIS (via web) * Smith Micro (via email) * Core-Learning (via email)

    Companies that have issued brief updates so far * Logitech (via support forums) * ZEROTherm (via email) * Checker / Schuck's / Kragen Auto Parts + response about cashing issued checks (via email) * Antec (via email) * Bed Bath and Beyond (via email) * PC Tools (via email) * CSK Auto (via email) * Home Depot (via email) * PC Tools (via email)

    Companies that issued new rebate forms * ZEROTherm (via WorldWideRebates.com) * Logitech (via www.logitech-rebates.com)

    Manufacturers whose rebate checks should be safe to deposit * Logitech

    * BFG (US checks only)
  • Mr__Bill
    Veteran Member
    • May 2007
    • 2096
    • Tacoma, WA
    • BT3000

    #2
    Thanks Greg, this is good to know. I expect there will be a lot of rebates this weekend that may never be collectible. I for one will be looking closer at them should I breakdown and go shopping.

    Bill, on the Sunny Oregon Coast

    Comment

    • dbhost
      Slow and steady
      • Apr 2008
      • 9540
      • League City, Texas
      • Ryobi BT3100

      #3
      You know, I got soured to rebates, and Best Buy for that matter years ago when they had all these great rebate deals, and I would waste my time, and stamps sending them what they wanted and would never get a check... I have not been back to Best Buy since 1998 because of that, and have no intention of doing so...
      Please like and subscribe to my YouTube channel. Please check out and subscribe to my Workshop Blog.

      Comment

      • Uncle Cracker
        The Full Monte
        • May 2007
        • 7091
        • Sunshine State
        • BT3000

        #4
        I smell consumer fraud... Somebody needs to do time in a cell with "Big Bubba" over this...

        Comment

        • Whaler
          Veteran Member
          • Dec 2002
          • 3281
          • Sequim, WA, USA.
          • DW746

          #5
          I have $130.00 in appliance delivery rebates coming from HD which are handled by CPG. Bet I'll never see that.
          Dick

          http://www.picasaweb.google.com/rgpete2/

          Comment

          • bmyers
            Veteran Member
            • Jun 2003
            • 1371
            • Fishkill, NY
            • bt 3100

            #6
            I think I've dealt with that company before. It took me almost 1 YEAR to get them to send me a check finally. First they told me I mailed the rebate to the wrong office. I said it was sent to where the coupon said to send it. I sent it to another address they said was the right one. They said they never got it. I faxed it to them. Said they could not find it. Sent it again to their offices in Scottsdale. Then they said the had the paperwork but still had problems getting them actually send the check. The end date of the rebate was fast approaching. The rebate was for $200!

            At that point I had the address to the office of the people I was talking to on the phone and I didnt live far away. I offered to COME IN PERSONALLY to their offices WHILE I WAIT FOR A CHECK to be presented.

            That finally worked, they sent the check(s). You gotta love 2nd amendment states!

            Bill
            "Why are there Braille codes on drive-up ATM machines?"

            Comment

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