Pleasant HD Experience

[herb fellows]

Hey Cab,

I resemble that remark!!!

And in two years, I only told three customers I'd beat the $hit out of them.

Bruce

yOUR RESTRAINT, SIR, BORDERS ON THE INCREDIBLE!

[herb fellows]

Only people who approach me at HD are the vendors trying to sell me new vinyl siding, new roof, etc. Maybe I should start wearing a sign around my neck "Not Interested!!"

That would be assuming a lot about their ability to read. (again, the 'good employees' excepted, you know who you are)

[herb fellows]

I have actually benefited by the laziness of store managers on a couple of occassions.
When a product didn't ring up correctly (shoud have been $35 instead of $50), rather than do the math, the manager gave it to me for $20! Go figure!

Another time, I b**tched about them not having something on sale that was supposed to be. He was so tired of listening to me, I guess, that he discounted a product I was buying from $179 to $100, just to get me 'off his back'. (the nerve of me, asking him to do his job!)

Actually, this was 2 different managers at 2 different stores, so maybe it's 'store policy':-)

[mudder]

I guess my local HD might be the exception.

My local Home Depot has been around longer than I have lived in the area and at first it was a terrible place to shop. About 6 years ago they "cleaned house" from the manager right down to the department heads. Since then I have never gone into the store without being greeted by every employee that I see and I am brought right to the item that I'm looking for by every employee that I've asked. They seem to change managers about every 2 years but the service has not declined one bit. Perhaps the regional manager is a real stickler but I doubt it because there are 4 other stores within 25 miles of this one and they are not as service oriented as this one.

[DUD]

We only have one HD store in Jonesboro, but they are always nice to Me. Of course I

don't ask for much help as I like looking around the store. Bill