Tweet
When I moved into my apartment I envisioned only myself so, not expecting to entertaining anyone, I installed a nice recliner and comfortable chair for my computer desk.
Recently I met a lady my age that had just moved into the complex, we hit it off and have been dropping by one and anothers apartment for a glass of wine on occasion.
I decided today to go furniture shopping so a visitor would have a decent place to sit.
My first stop was Macy's; They had some nice couches and the ones on sale were affordable. I spent about 20 minutes in the store sitting on this and that but never saw a salesperson. It's a shame as I found one I liked and would have bought it.
Next stop was Bassett; I was greeted promptly and asked what I was looking for and we found something I liked but in the wrong color, 4 to 6 weeks to order what I wanted. No sale again.
On to La Z Boy; I was treated like royalty when I entered the door, described what I was interested in an was shown what they had to offer. BINGO! They had just what I wanted and it was in stock. I asked about delivery and the salesperson checked and said that they were slammed and it would be next week. I said I really need it sooner and would have to see if I could get some help and pick it up. She went back to the phone and came back with "I can't guarantee a time now but we will deliver this week and call you in advance".
That lady made a sale.
I can't fault Basset because they didn't have the color in stock that I wanted. Macy's lost a $1,500.00 sale because no one wanted to sell me anything, possibly my Levis and flannel shirt turned them off. My stop at La Z Boy was one of the best shopping experiences I have ever had.
I bit of a rant with a good ending.
Recently I met a lady my age that had just moved into the complex, we hit it off and have been dropping by one and anothers apartment for a glass of wine on occasion.
I decided today to go furniture shopping so a visitor would have a decent place to sit.
My first stop was Macy's; They had some nice couches and the ones on sale were affordable. I spent about 20 minutes in the store sitting on this and that but never saw a salesperson. It's a shame as I found one I liked and would have bought it.
Next stop was Bassett; I was greeted promptly and asked what I was looking for and we found something I liked but in the wrong color, 4 to 6 weeks to order what I wanted. No sale again.
On to La Z Boy; I was treated like royalty when I entered the door, described what I was interested in an was shown what they had to offer. BINGO! They had just what I wanted and it was in stock. I asked about delivery and the salesperson checked and said that they were slammed and it would be next week. I said I really need it sooner and would have to see if I could get some help and pick it up. She went back to the phone and came back with "I can't guarantee a time now but we will deliver this week and call you in advance".
That lady made a sale.
I can't fault Basset because they didn't have the color in stock that I wanted. Macy's lost a $1,500.00 sale because no one wanted to sell me anything, possibly my Levis and flannel shirt turned them off. My stop at La Z Boy was one of the best shopping experiences I have ever had.
I bit of a rant with a good ending.
Loring in Katy, TX USA
Comment