I called the number and waited for a "customer service representative" to ask what the surcharge is to be used for. Well, the answer was not that it was to create more water or anything like that. The first response to the question was to sidetrack the question and just repeat what was on the card.
Then after the same question again, the response was to go to the commission meetings to find out what's going on. Finally, the representative said something like the surcharge goes into the general operating fund.
Is this like jumping on a disaster bandwagon or what?
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