Amazon came through for me.

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  • drumpriest
    Veteran Member
    • Feb 2004
    • 3338
    • Pittsburgh, Pa, USA.
    • Powermatic PM 2000

    #1

    Amazon came through for me.

    I ordered my router through Amazon, and it was 238$ or so. The next day, I found out about a coupon that was valid 9 minutes after my order went through. I attempted to cancel my order, to reorder using the coupon, but they wouldn't allow me to cancel it.

    At this point I was a little upset about it, because my projected ship date was 4/6. If they weren't even remotely close to shipping the thing to me, why not let me cancel the order?!?

    I sent them an e-mail explaining the situation, and I got the automated response saying they'll get back to me, probably within 24 hours. The next day I received an automated e-mail that they had shipped the router. I still didn't hear from Amazon. The router got here, and I still didn't hear back from Amazon.

    Today, they told me that they credited my CC with the discount. So good on Amazon! Well done.

    So, not that this is a boast, but I got the bosch 2 base kit with above table adjustment fixed base, plunge base, edge guide with microadjuster, bushings, and the adjustment wrench for 213$. I'm a happy customer.
    Keith Z. Leonard
    Go Steelers!
  • just4funsies
    Senior Member
    • Dec 2005
    • 843
    • Florida.
    • BT3000

    #2
    Good for you! If you stand your ground and your cause is just, Amazon will usually do the right thing.
    ...eight, nine, TEN! Yep! Still got all my fingers!

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    • mater
      Veteran Member
      • Jan 2004
      • 4197
      • SC, USA.

      #3
      I have had good similar results with Amazon also.
      Ken aka "mater"

      " People may doubt what you say but they will never doubt what you do "

      Ken's Den

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      • jhart
        Veteran Member
        • Feb 2004
        • 1715
        • Minneapolis, MN, USA.
        • BT3100

        #4
        I've purchased a dozen or so items from Amazon and have always found them excellent to deal with. Usually gets shipped before estimated date and always in good condition. Had one problem (which was my fault) and they still made it right. I will continue to buy from them. With all the Internet places to buy from, and some of the things you hear about people getting scammed, Amazon seems to be a place to buy with confidence.
        Joe
        "All things are difficult before they are easy"

        Comment

        • Cody.h
          Established Member
          • Aug 2004
          • 113
          • Lubbock, Texas, USA.
          • BT3100

          #5
          I've always had excellent cust service from the jungle. I always look for better deals when I'm buying but very rarely I find a better deal and I agree with everyone that with all the scams I know I can buy with confidence from them. Here's just one example.

          http://www.bt3central.com/showthread.php?t=19509
          The truth is just the truth.

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