I purchased an item on May 30th from a buyer with 98.9% approval and 1000s of sales. About a week later I had not received a shipping confirmation, so I sent an email and went to investigate his rating. When I started checking his last feedback there were several negatives for non shipment. I sent one of the most upset raters an email to see if he ever got his package. He said it took seventeen days, but since I live in Canada and get most imports by mail seventeen days is quick.
About 10 days later I get a notice from eBay saying the seller was fraudulent and that I should RUN not walk to cancel my payment. The tone of the email seemed a little odd, but there was no phishing attempt. So I contacted PayPal and told them my story, expecting instant reimbursement. But they pulled a tracking # out of their @ss, which was of course invalid. 'Shipping information has been received, but we don't have the package yet'. The shipping date was about six days prior, but the tracking # was still not valid. I was going to rattle their cage, but I could not find a contact attached to the case. I waited another day and the tracking # was still not valid, so I phoned by CC and pulled the trigger on a reversal. The next day the tracking # shows up as valid on USPS, but still not on the PayPal site.
I was expecting a hot and bothered email from PayPal or an update in my case, but neither occurred and I did not hear from the vendor of course. I'll let PayPal wait in my dispute resolution queue until the package arives. Then maybe I'll have my CC reinstate the charges. PP has screwed me twice before by not honouring their guarantee on small items.
About 10 days later I get a notice from eBay saying the seller was fraudulent and that I should RUN not walk to cancel my payment. The tone of the email seemed a little odd, but there was no phishing attempt. So I contacted PayPal and told them my story, expecting instant reimbursement. But they pulled a tracking # out of their @ss, which was of course invalid. 'Shipping information has been received, but we don't have the package yet'. The shipping date was about six days prior, but the tracking # was still not valid. I was going to rattle their cage, but I could not find a contact attached to the case. I waited another day and the tracking # was still not valid, so I phoned by CC and pulled the trigger on a reversal. The next day the tracking # shows up as valid on USPS, but still not on the PayPal site.
I was expecting a hot and bothered email from PayPal or an update in my case, but neither occurred and I did not hear from the vendor of course. I'll let PayPal wait in my dispute resolution queue until the package arives. Then maybe I'll have my CC reinstate the charges. PP has screwed me twice before by not honouring their guarantee on small items.
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