We have one from Capitol One, and we use it on occasion. Since the balance is always very low, I don't mind paying a small interest rate for something we find a good deal on. Even with a low interest rate, it gets paid off quickly, never staying on the books.
Today we received a notice that our interest rate would go up to 13.5% beginning in January. We now have 5.5%. My wife called them, telling them they had to reverse the policy, or we would pay it off and cancel our card. She was told they couldn't do anything about it. This came from an outsourced job, probably to India. She made it clear that we were not going to pay more just because some other people are not paying the way they should. Looks like they lost a good customer who won't pay because of their giving credit to customers who probably don't deserve it.
I read a little about the new bill that passed and will become law shortly. If I read it correctly, it said that if a credit card company uses somebody's poor credit to raise interest rates, they also have to lower the interest rates for those with good credit. Sure seems like we should have gotten a reduction in rates. Rant over.
Ed
Today we received a notice that our interest rate would go up to 13.5% beginning in January. We now have 5.5%. My wife called them, telling them they had to reverse the policy, or we would pay it off and cancel our card. She was told they couldn't do anything about it. This came from an outsourced job, probably to India. She made it clear that we were not going to pay more just because some other people are not paying the way they should. Looks like they lost a good customer who won't pay because of their giving credit to customers who probably don't deserve it.
I read a little about the new bill that passed and will become law shortly. If I read it correctly, it said that if a credit card company uses somebody's poor credit to raise interest rates, they also have to lower the interest rates for those with good credit. Sure seems like we should have gotten a reduction in rates. Rant over.
Ed


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