I've always had pretty good service from Dell. I think they're CS has gone down but I think that's probably in direct correlation with the prices of their computers. To me they're seem to always have the best price to value ratio. In fact they're probably one of the main reasons I don't build my own comps anymore. It's just not cost effective anymore.
Where did you get New York customers from? The only state I saw mentioned by name was Massachusetts.
If you follow one of the links, it was mainly NY customers they interviewed. Actually, the suit involved 33 States.
I bought a Dell 3 years ago (my third, and the only one with a problem). Called their CS line after 3 months, the DVD quit working. I'd already diagnosed that, but they had me run through about an hours worth of tests before they agreed.
Had a new DVD 2 days later, installed it - no problems. Sent the old one back in the box / label / postage they sent with the new one.
And only $1.5 goes to the customers the rest goes to Lawyers. That tells you what the suit is about.
Umm...$2mil for lawyers to sue Dell and Dell Financial for (then) unknown claimants and unclear claims in 33 states? Sounds to me like the lawyers didn't do so well. But, I guess common notion in this country is that anytime a lawyers gets paid, it must be a crime.
A Man is incomplete until he gets married ... then he's FINISHED!!!
Umm...$2mil for lawyers to sue Dell and Dell Financial for (then) unknown claimants and unclear claims in 33 states? Sounds to me like the lawyers didn't do so well. But, I guess common notion in this country is that anytime a lawyers gets paid, it must be a crime.
Nope I think your response shows my concern.
$2mil for lawyers to sue Dell and Dell Financial for (then) unknown claimants and unclear claims in 33 states?
I have used the services of several lawyers in our business and have spent a great deal of money with them. In fact I have business retainers with two attorneys currently. The problem I see is the gin mill of class action suits with the preponderance of the settlements benefiting the lawyers not the "aggrieved".
Comment