Now That Is Customer Service

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  • crokett
    The Full Monte
    • Jan 2003
    • 10627
    • Mebane, NC, USA.
    • Ryobi BT3000

    #1

    Now That Is Customer Service

    When the chimney sweep was here last I asked about getting a cap for one of my chimneys. He quoted a price for the cap and quoted another 70 bucks for installation. I said I would just buy it and install it myself. He didn't have the right one on the truck then but said someone would bring it by. The guy was in the area again today so I left a check and he stopped by with it. When I got home from work I looked for it. I finally found it tonight - on the chimney already. He installed it for free.
    David

    The chief cause of failure in this life is giving up what you want most for what you want at the moment.
  • Alex Franke
    Veteran Member
    • Feb 2007
    • 2641
    • Chapel Hill, NC
    • Ryobi BT3100

    #2
    wow -- that's awesome! I wonder if he does work out here in Chapel Hill
    online at http://www.theFrankes.com
    while ( !( succeed = try() ) ) ;
    "Life is short, Art long, Occasion sudden and dangerous, Experience deceitful, and Judgment difficult." -Hippocrates

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    • cabinetman
      Gone but not Forgotten RIP
      • Jun 2006
      • 15216
      • So. Florida
      • Delta

      #3
      Hey, I have some pavers to lay.
      .

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      • jonmulzer
        Senior Member
        • Dec 2007
        • 946
        • Indianapolis, IN

        #4
        Originally posted by cabinetman
        Hey, I have some pavers to lay.
        .
        Just hire him to deliver them and see what happens!
        "A fine beer may be judged with just one sip, but it is better to be thoroughly sure"

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        • crokett
          The Full Monte
          • Jan 2003
          • 10627
          • Mebane, NC, USA.
          • Ryobi BT3000

          #5
          Originally posted by Alex Franke
          wow -- that's awesome! I wonder if he does work out here in Chapel Hill
          AFIK they do. I think they advertise Burlington to Raleigh. Google Fire Safe Chimney Sweep in Mebane.
          David

          The chief cause of failure in this life is giving up what you want most for what you want at the moment.

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