When the chimney sweep was here last I asked about getting a cap for one of my chimneys. He quoted a price for the cap and quoted another 70 bucks for installation. I said I would just buy it and install it myself. He didn't have the right one on the truck then but said someone would bring it by. The guy was in the area again today so I left a check and he stopped by with it. When I got home from work I looked for it. I finally found it tonight - on the chimney already. He installed it for free.
Now That Is Customer Service
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wow -- that's awesome! I wonder if he does work out here in Chapel Hill
online at http://www.theFrankes.com
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David
The chief cause of failure in this life is giving up what you want most for what you want at the moment.Comment

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