A while back, I some how managed to sacrifice my Dewalt DW317K Jigsaw to the gods of home trim carpentry in the construction of my latest built-in while trying to cut an arc through 3/4" mdf.
A piece of the magnesium housing flew off, and exposed the greenish grease that they use to keep the orbital stuff working.
Well, I took it to the dewalt factory store with the logic that even though it's 1 year warranty has long since expired fixing it would be alot less expensive than a new one.
I have to tell you the repair was going to be over $60, but the guy who rung me up said,
"it's obvious that you weren't using this as a hammer, and this looks to be something that we will cover, we will call you when it's done"
I was shocked, I was ready to shell out some good cash for my tool, and these guys just fixed it for me, no questions, no looks, just a smile and a sort of thanks for trusting us to fix it sort of smile.
Needless to say I am a Dewalt fan for now
on the down side, though, some of the parts are factory back-ordered until at least july 12th...
They said that the innards of my saws orbital workings were a complete mess...
that said, does anyone have any tutorials for setting up, and cutting large radius arcs in sheet goods?
A piece of the magnesium housing flew off, and exposed the greenish grease that they use to keep the orbital stuff working.
Well, I took it to the dewalt factory store with the logic that even though it's 1 year warranty has long since expired fixing it would be alot less expensive than a new one.
I have to tell you the repair was going to be over $60, but the guy who rung me up said,
"it's obvious that you weren't using this as a hammer, and this looks to be something that we will cover, we will call you when it's done"
I was shocked, I was ready to shell out some good cash for my tool, and these guys just fixed it for me, no questions, no looks, just a smile and a sort of thanks for trusting us to fix it sort of smile.
Needless to say I am a Dewalt fan for now
on the down side, though, some of the parts are factory back-ordered until at least july 12th...
They said that the innards of my saws orbital workings were a complete mess...
that said, does anyone have any tutorials for setting up, and cutting large radius arcs in sheet goods?
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