A couple days ago, I got a notice from Pay Pal that my back up funding source (a credit card) was going to be not good as the expiration date has passed. They told me to change the card and they would send my subscriptions thru on the 29th. Yesterday, I deleted the old card and entered the new data for the new source. Last evening I got two e-mails from Pay Pal thanking me for canceling my subscriptions to BTCentral and Kicking.com. I wrote Pay Pal and informed them that I hadn’t cancelled my subscription, but merely followed their instructions.
I got an e-mail back from them stating that any time you delete your back up funding source; it cancels all your subscriptions automatically. And that they cannot reverse their actions. I was instructed to re-sign up with the two subscriptions directly with those sites and not thru Pay Pal.
The long and the short of it, I followed their directions, prior to the cutoff date and because I did, I was cancelled. Further, for trying to do the right thing, they cannot reverse what they did, but I must correct their mistake.
**** of a way to run a railroad.
I got an e-mail back from them stating that any time you delete your back up funding source; it cancels all your subscriptions automatically. And that they cannot reverse their actions. I was instructed to re-sign up with the two subscriptions directly with those sites and not thru Pay Pal.
The long and the short of it, I followed their directions, prior to the cutoff date and because I did, I was cancelled. Further, for trying to do the right thing, they cannot reverse what they did, but I must correct their mistake.
**** of a way to run a railroad.
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