Back in business, or whining about plastic parts in tools

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  • Back in business, or whining about plastic parts in tools

    Every issue I've ever had with a Festool product is directly related to plastic parts and sub-zero temperatures in the upper Midwest

    On Saturday morning I was moving my Festool STM-1800 into the high school wood shop for the annual robotics course build. I caught a wheel in an ice rut in the parking lot, it turned sideways and the plastic hub shattered.

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    The call to Festool was less than 3 minutes and the replacement is on its way, free of charge, but in the meantime, I had a functional spare in the shop.

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    An ethical man knows the right thing to do.
    A moral man does it.

  • #2
    Lucky your cart didn't turn over and dump the tool on the ground (shudder to think about it).

    Not very confidence building.
    Loring in Katy, TX USA
    If your only tool is a hammer, you tend to treat all problems as if they were nails.
    BT3 FAQ -


    • #3
      Plastic like that weighs heavily into my purchases. I am at the age where I tend to go carefully with my tools - I don't throw them around, but still I watch out for tools that might break. I would not have noticed that on a Festool through . . . unless it broke.
      Hank Lee

      Experience is what you get when you don't get what you wanted!


      • #4
        One of the aspects I learned from buying a lot of bench top class tools was that they are/were composed of a lot of plastic parts. Shortly after buying my BT3000, I began reinforcing those cheap plastic parts with lead shot and epoxy infills. It makes up for the questionable design use of plastic in areas that might be subjected to more stress than what the designers/engineers thought about. I know that's extra work and some expense, but none of the "improved" parts have ever failed yet. The added mass also improves the performance of the machines.
        Jim Frye
        The Nut in the Cellar.
        ”Sawdust Is Man Glitter”


        • leehljp
          leehljp commented
          Editing a comment
          I buy a round bar or two or three of those epoxy-putty that one has to fold and twist and mix, and then put that putty into the folds and empty places to reinforce weak joints. I rarely ever have a problem with things I have reinforced that way. I will say I press in hard and use a punch to make sure it gets deep into corners and crevices. It is fairly solid when I get through.